Bryan Hooker works closely with clients to ensure that he thoroughly understands the
subject to be discussed and the issues needing to be explored. With such
preparation, he uses a two-page outline-style discussion guide, rather
than a lengthy list of detailed questions (which would be an impediment),
because he understands the essence of what needs to be learned; he knows
what questions need to be asked, when questions have been sufficiently
addressed, when they need more explanation, and when they raise new questions.
This also means that clients generally need to use his earpiece only for
general guidance, if at all.