Bryan Hooker works closely with clients to ensure that he thoroughly understands the subject to be discussed and the issues needing to be explored. With such preparation, he uses a two-page outline-style discussion guide, rather than a lengthy list of detailed questions (which would be an impediment), because he understands the essence of what needs to be learned; he knows what questions need to be asked, when questions have been sufficiently addressed, when they need more explanation, and when they raise new questions. This also means that clients generally need to use his earpiece only for general guidance, if at all.